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Automotive News and Press Releases
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Our latest report advocates a radical reshaping of the automotive industry
In the wake of the collapse of GM and Chrysler and many of their suppliers, Trend Tracker's latest report, published on 2 November 2009 - by auto industry academics Dr Paul Nieuwenhuis and Dr Peter Wells of Cardiff Business School - forecasts radical reshaping of the global car industry.
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New report shows resilience of £38.1 billion used car market
Information from Trend Tracker
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Extended service intervals far more significant than Block Exemption for franchised dealers
- Franchised workshops are still motorists' first choice for servicing new cars despite the Block Exemption Regulation
- Increasing service intervals, falling new car retail sales and increasing sales share of second hand cars, have all dramatically reduced size of the service market
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Franchised workshops gain market share; independents still dominate overall
- Franchised workshops marginally increased their market share of own marque servicing, MOT and repair work
- The independent sector still hold significantly larger market share than franchised dealerships
- Honda boasts highest customer retention for servicing, with Vauxhall suffering worst loyalty
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Retail collapse will have lasting impact on aftersales
- Castrol Professional Car Service & Repair Trend Tracker 2008 forecasts bleak five-year outlook
- Recession will hit franchised workshops reliant on cars within manufacturer warranty period
- Number of service and repair outlets in the UK will fall by 20 per cent
- Customer focus, process improvements and employee capability critical to survival
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New research shows dearth of direct loans hitting car sales
27 April 2009