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Reports from 2008
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The rts Auto Retail Industry Salary Survey 2009
The rts Auto Retail Industry Salary Survey 2009 is the definitive guide to wages and salaries for franchised dealer staff. Produced together with Auto Retail Network, and in association with rts, the Salary Survey 2009 focuses on the franchised retail trade, reporting wages and salaries for 20 job functions across nine UK regions. The rts Auto Retail Industry Salary Survey 2009 is presented as an A5-sized report complete with Motor Trade Selection's 'Broad Spectrum' Guidelines (in manual form and as a 'quick calculator' on CD - sent to purchasers by post together with the hardcopy report). This unique tool helps you to fine tune total salaries for six management positions: dealer principals, accountants, sales managers, service managers, parts managers and bodyshop managers. -
The Castrol Professional Car Service & Repair Trend Tracker 2008
This brand new report from Trend Tracker is now available. It brings together three of Trend Tracker's best known studies of the UK market for servicing, maintenance and repair:
- The long-established Service Trend Tracker, which drills down into where motorists last had a routine service carried out on their car based on extensive consumer research
- The Repair Trend Tracker, which utilises consumer data to analyse a range of mechanical servicing, maintenance and repair operations
- The biennial mfbi UK Car Service and Repair Market report looking at market size and trends and the garage supply structure in Britain.
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The Car Body Repair Market in the UK 2008
Trend Tracker published a new report on the UK market for collision repairs on 1 February 2010. You can find more details at http://www.trendtracker.co.uk/store/2010/01/30
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Job Descriptions for Automotive Dealers
This is a set of thirty-five individual job description templates covering every job automotive retailers need ever recruit for, from the most junior staff in sales, aftersales, body repair and administration, up to dealer principal/general managers. Each is fully detailed with all relevant performance criteria, reporting lines, responsibilities and skills requirements - but users can adapt any given job description to their own specific requirements and company styles.
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Money-Making Sales Letters for Motor Retailers
A new, revised edition of a unique training aid to help dealer sales staff with the key task of communicating effectively with prospects and customers. Some of the most effective retail networks have adopted Money Making Sales Letters for Motor Retailers - a comprehensive guide to the art of writing effective letters, tailored to the specific needs of automotive retailers. It covers in detail the principles and the finer points of effective written communication, with plenty of ready-made sample letters included to cover all the occasions when a letter is called for.
