Trend Tracker :: Reports from 2008 http://www.trendtracker.co.uk/store/ Wed, 26 Nov 2008 12:39:20 +0000 en The rts Auto Retail Industry Salary Survey 2009 http://www.trendtracker.co.uk/store/2008/11/the-rts-auto-retail-industry-salary-survey-2009 Wed, 26 Nov 2008 12:39:20 +0000 office@trendtracker.co.uk (Trend Tracker) The rts Auto Retail Industry Salary Survey 2009 is the definitive guide to wages and salaries for franchised dealer staff. Produced together with Auto Retail Network, and in association with rts, the Salary Survey 2009 focuses on the franchised retail trade, reporting wages and salaries for 20 job functions across nine UK regions. The rts Auto Retail Industry Salary Survey 2009 is presented as an A5-sized report complete with Motor Trade Selection's 'Broad Spectrum' Guidelines (in manual form and as a 'quick calculator' on CD - sent to purchasers by post together with the hardcopy report). This unique tool helps you to fine tune total salaries for six management positions: dealer principals, accountants, sales managers, service managers, parts managers and bodyshop managers.

You can order your copy of the rts Auto Retail Industry Salary Survey 2009 right now online for £199 + VAT and download the PDF version immediately. We will then post you the hardcopy report complete with the CD of Motor Trade Selection's 'Broad Spectrum' Guidelines.

If you are a member of Auto Retail Network, the RMIF or the SMTA, you are entitled to a member's discount of 25% off the normal price of £199, making the price only £149 plus VAT. And bundled into the CD, you also receive job descriptions for 35 franchised dealer positions. To take advantage of this members' offer, please contact Francis Marshall at Auto Retail Network on 01572 724687. (Note: This offer cannot be processed online.)

Who should order:

  • Auto retail directors responsible for setting pay plans and reward schemes
  • Senior managers responsible for recruitment and pay
  • Job seekers monitoring their own pay packages
  • Executives involved in recruitment and retention of staff

NEW You can now download single pages from the rts Auto Retail Industry Salary Survey 2009 reporting basic and total pay for individual jobs for £15 + VAT each. In most cases the download includes the job description as well as salary information by region and nationally. Order these right now online and download the PDF immediately. (Not available in hardcopy.) Download the free sample for a car valeter now! (above)

These individual pages cover:

  • Bodyshop Painter / Panel Beater
  • Bodyshop Foreman / Estimator (job description for Estimator only)
  • Bodyshop Manager
  • Bodyshop Receptionist / Adviser
  • Car Sales Executive (job description for Sales Executive but salary details merge Sales Executives and F&I Managers)
  • Dealer Principal / General Manager
  • Dealership Accountant
  • General Clerical Assistant (job descriptions are for Ledger/Accounts Clerk, Database Controller, Accounts Assistant/Cashier and Sales Administration Assistant
  • Sales Manager (job description for General Sales Manager)
  • Parts Counter / Warehouse Assistant
  • Parts Manager
  • Parts Sales Representative / Telesales (no job description available)
  • Parts Delivery Driver / Van Sales (job description for Parts Delivery Driver)
  • Service Department Clerical Staff (job description for Warranty Administrator and Service Receptionist
  • Service Mechanic (no job description available)
  • Service Foreman / Workshop Controller (job description for Service Foreman)
  • Service Manager
  • Service Receptionist
  • Service Technician
]]> http://www.trendtracker.co.uk/store/2008/11/the-rts-auto-retail-industry-salary-survey-2009 The Castrol Professional Car Service & Repair Trend Tracker 2008 http://www.trendtracker.co.uk/store/2008/08/the-castrol-professional-car-service--repair-trend-tracker-2008 Tue, 05 Aug 2008 14:08:46 +0000 office@trendtracker.co.uk (Trend Tracker) A brand new, full edition of The Car Service and Repair Trend Tracker is available in June 2011

See http://www.trendtracker.co.uk/store/2011/05/the-car-service-and-repair-trend-tracker-2011 for details

]]> http://www.trendtracker.co.uk/store/2008/08/the-castrol-professional-car-service--repair-trend-tracker-2008 The Car Body Repair Market in the UK 2008 http://www.trendtracker.co.uk/store/2008/06/the-car-body-repair-market-in-the-uk-2008 Fri, 13 Jun 2008 17:45:19 +0000 office@trendtracker.co.uk (Trend Tracker) Trend Tracker published a new report on the UK market for collision repairs on 1 February 2010. You can find more details at:

The Future of the UK Car Body Market 2010-2015]]> http://www.trendtracker.co.uk/store/2008/06/the-car-body-repair-market-in-the-uk-2008 Job Descriptions for Automotive Dealers http://www.trendtracker.co.uk/store/2008/06/job-descriptions-for-automotive-dealers Wed, 04 Jun 2008 16:57:48 +0000 office@trendtracker.co.uk (Trend Tracker) This is a set of thirty-five individual job description templates covering every job automotive retailers need ever recruit for, from the most junior staff in sales, aftersales, body repair and administration, up to dealer principal/general managers. Each is fully detailed with all relevant performance criteria, reporting lines, responsibilities and skills requirements - but users can adapt any given job description to their own specific requirements and company styles.

In a sector known for rapid rates of staff attrition, a good job description is one, essential component of an effective toolset for people development and retention. These were created by John Genge, FIMI, the consultant, accountant and former dealer principal who was one of the founding directors of Trend Tracker Ltd.

Available to download as a Zip file of PDFs only, for which Acrobat Reader is required. This product is NOT available in print form.

See free download of sample job description for valeters

]]> http://www.trendtracker.co.uk/store/2008/06/job-descriptions-for-automotive-dealers Money-Making Sales Letters for Motor Retailers http://www.trendtracker.co.uk/store/2008/03/money-making-sales-letters-for-motor-retailers Mon, 31 Mar 2008 18:04:28 +0000 office@trendtracker.co.uk (Trend Tracker) A new, revised edition of a unique training aid to help dealer sales staff with the key task of communicating effectively with prospects and customers. Some of the most effective retail networks have adopted Money Making Sales Letters for Motor Retailers - a comprehensive guide to the art of writing effective letters, tailored to the specific needs of automotive retailers.

It covers in detail the principles and the finer points of effective written communication, with plenty of ready-made sample letters included to cover all the occasions when a letter is called for.

Author and seasoned automotive marketing expert Howard Popeck explains just why a good letter can win a customer's full attention when a phone call or an e-mail might be inappropriate, or soon forgotten. Furthermore, the targeted direct mail campaign has a growing role to play in reducing dealerships' advertising costs without compromising the effectiveness of the marketing budget.

The guide includes a whole series of carefully crafted, proven letters - to suspects, prospects, customers, and invitations to dealership events - so that sales staff and managers needn't reinvent the wheel.

These letters can be adapted to the dealership's own preferred format and transferred from CD-ROM to the DMS.

Money Making Sales Letters for Motor Retailers includes a 180-page printed report and CD-ROM and is priced at £149.00 + VAT inclusive of delivery.

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