The 2011 Trend Tracker report presented a very detailed account of the market size and trends over the past decade for the retail servicing, maintenance and repairs (SMR) market - and forecasts going forward five years. The latest 2012 Update report is available now

The Castrol Professional Car Servicing & Repair Trend Tracker 2012 Update includes:

• Brand new consumer research covering servicing retention and retention of SMR for Trend Tracker's traditional 14 marques and country groups plus new data on marques with smaller car parcs
• A reassessment of the market trends in the light of the new, 2011 consumer data and forecasts run forward to 2017
• Updated market background information, which is crucial in the light of the ongoing economic crisis

The study is the most comprehensive study available about the UK market for car servicing, maintenance and repair. Running to over 200 pages with 220 data tables and charts; quite simply you will not find a more complete treatment anywhere.

Extensive consumer and B2B research

Trend Tracker's servicing retention measure has been researched since 1994 with nearly 220,000 interviews carried out since then. These data permit analysis of routine servicing by age and make of car and the provider of servicing - with trends often stretching back to 1995.

The wider-ranging repair research has been conducted since 2004 utilising the same survey of 1,000 motorists per month, which enables analysis of an array of mechanical servicing, maintenance and repair operations, by outlet, age of vehicle and car manufacturer.

Complementing the primary research on motorists, Trend Tracker's B2B surveys focus on the input required to size the SMR market.

Market size and forecasts

The 2012 Update measures the SMR market in terms of value and volume for 2011 based on the motorist surveys and B2B research. The trends from 2001 to 2011, and other influential market factors, are assembled in a computer forecasting model to project forward to 2017.

The market players have also been reassessed for the 2012 Update.

Servicing and full SMR data by manufacturer

The traditional Trend Tracker servicing data now runs from 1995 to 2011 covering:

• Citroën
• Fiat Group
• Ford
• Honda
• Nissan
• Peugeot
• Renault
• Rover/MG
• Toyota
• Vauxhall
• Volkswagen
• Volvo
• Other German (Audi, BMW, Mercedes-Benz, Porsche)
• Other Japanese (Daihatsu, Mazda, Mitsubishi, Suzuki and Korean makes)

The full SMR data covers the same 14 marques and country groups from 2005-2011.

Audi, BMW and Mercedes-Benz added for 2012

As well as the traditional 14 marques and country groups, the 2012 Updates includes top-line servicing and SMR data for marques with smaller car parcs: Audi, BMW, Hyundai, Kia, Land Rover, Mazda, Mercedes-Benz, Mini, Mitsubishi, SEAT, Skoda, and Suzuki.

New for the 2012 Update: Audi, BMW and Mercedes-Benz now command their own two-page summaries in the servicing section - together with the 14 traditional marques. The trends run from 2006-2011.

Why you should buy the 2012 Update

Time saving: All the information you need in one place
Crucial data: Input for your business planning
Strategic: Market forecasts running forward to 2017
Reliable: Primary consumer and B2B research
Detailed: Over 200 pages and 220 data tables and colour charts
In depth: Servicing retention trends since 1995
Comprehensive: Market trends back to 2001
Great value: £1,250 + VAT and free P&P

The price of £1,250 + VAT includes one hard copy of the report, an electronic PDF copy, and a 20-slide PowerPoint presentation executive summary. The Powerpoint slides contain all of the report's key information ready for you to present to your team or clients.Free post and packing for: UK, Europe, North America, Asia.

You can find more details by downloading the PDFs of the contents and list of tables/charts above.